الشحن

Shipping Policy

Last Updated: August 13, 2026

At Arabi Cart, we are committed to providing our customers across the Kingdom of Saudi Arabia with a simple, reliable, and convenient delivery experience.

1. Free Shipping

We are pleased to offer FREE SHIPPING on all orders within Saudi Arabia.

There are no additional shipping charges at checkout for eligible domestic orders.

2. Delivery Coverage

We currently deliver orders throughout the Kingdom of Saudi Arabia (KSA), including major cities and most areas covered by our delivery partners.

Some remote locations may require additional delivery time depending on the availability and coverage of the shipping provider.

3. Order Processing

Orders are normally processed and prepared for shipment within 1–2 business days after the order is confirmed.

Orders placed on weekends or official holidays may be processed on the next business day.

4. Delivery Time

Estimated delivery within Saudi Arabia is generally:

• Major cities: 2–5 business days

• Other areas: 3–7 business days

• Remote areas: Up to 10 business days

Delivery times are estimates and may vary due to the customer's location, weather conditions, public holidays, high order volumes, or circumstances beyond our control.

5. Order Tracking

Once your order has been shipped, we may provide you with a tracking number or tracking information through SMS, WhatsApp, email, or other available communication channels.

You can use the tracking information to follow the status of your shipment.

6. Delivery Address

Customers are responsible for providing a complete and accurate delivery address, including:

• Full name

• Mobile number

• City

• District

• Street and building details

• Any other information required to locate the delivery address

If an address or contact number is incorrect or incomplete, delivery may be delayed.

7. Delivery Attempts

Our delivery partner may contact you before or during delivery.

If you are unavailable to receive your order, the delivery company may make another delivery attempt or contact you to arrange a suitable delivery time.

Repeated unsuccessful delivery attempts caused by the customer may result in the order being returned to Arabi Cart.

8. Delayed or Lost Shipments

Although we work with reliable delivery partners, occasional delays may occur due to circumstances outside our control.

If your order is significantly delayed, lost, or damaged during shipping, please contact Arabi Cart Customer Support so that we can assist you and coordinate with the shipping provider.

Where applicable, customers retain their rights under the applicable laws and regulations of the Kingdom of Saudi Arabia.

9. Damaged Packages

If your package appears visibly damaged when delivered, please notify the delivery representative where possible and contact us as soon as possible.

We may request photographs or other information to help us investigate the issue with the shipping provider.

10. Changes to This Shipping Policy

Arabi Cart reserves the right to update or modify this Shipping Policy when necessary. Any changes will be published on this page with the updated date.

11. Customer Support

If you have any questions regarding your order or delivery, please contact Arabi Cart Customer Support through the contact details provided on our website.

Arabi Cart — Free Shipping Across Saudi Arabia.

*Note: This policy is structured to clearly state shipping costs, delivery arrangements, customer responsibilities, and delivery issues, which are among the areas Saudi Arabia's Ministry of Commerce expects e-stores to address in their shipping and delivery policies. *